Flip This World

Wednesday, November 14, 2007

Flip This World

I like to think that my business is a bit different than most. I left the big corporate world to work in a small IT consulting company 12 years ago. For the last 6 years, I’ve run a privately held software development and web design company with 16 employees. The most exciting part of my job is that I know we are counter-cultural, yet we succeed where others have failed. There are no slick marketing campaigns, no fancy hype, no telemarketing calls, no spam email, no suits and ties, and no mistreatment of workers. We are able to do this because we made the conscious decision to reject the worldview of corporate America that views its customers and employees as consumable resources. Instead, we flipped the model upside down and we view our company as a sustainable resource used by its clients and employees to build better lives. We don’t view any business deal as a success unless it also makes our clients successful. We have frequently hired people cast off from the corporate world and we give them the tools to succeed. Our employees are well supported, blessed with company wide profit sharing, flexible work schedules, quality health care coverage and the best working environment I’ve ever seen. The strange thing is that in the end, of any company I’ve worked for, this is the most profitable.

Running an ethical business is just one small step. We can't stop there and assume we've succeeded in modeling Jesus' vision. The empires of commercialism, military domination, and religious ideology each want us to apply self-imposed limits on our options and reach. The empire wants us to assume there is no hope of banding together to make large scale changes that would throttle its powerful control. The ability to squash hope and limit vision is possibly the most powerful tool of any empire. Walter Brueggeman calls this "royal numbness and denial". To speak prophetically means to cut through this numbness and denial with words that will cause us to imagine something different. The power of the Bible is that it can expand our vision and restore our hope by giving us another way of seeing the world. But, that can only happen if we will allow the Bible's subversive voices to cut through the many superficial layers of numbness added during 2000 years of domestication. We will also need to look beyond our own lives and recognize the irony of joining a revolution when our own religion has been used by many to support the same ideals we are called to resist.

"Nothing that is worth doing can be achieved in our lifetime; therefore, we must be saved by hope. Nothing which is true or beautiful or good makes complete sense in any immediate context of history; therefore, we must be saved by faith. Nothing we do, however virtuous, could be accomplished alone; therefore, we must be saved by love. No virtuous act is quite as virtuous from the standpoint of our friend or foe as it is from our own standpoint; therefore, we must be saved by the final form of love, which is forgiveness." - Reinhold Niebuhr "The Irony of American History" 1952

5 comments:

Don R said...

I applaud you for your business model. Glad you have had success. You, as you know, are not the norm. Perhaps, the norm for the future.

John 672 said...

I recently wrote an article that was eventually published in my work news-letter about a very similar topic - minus the part about the Bible, of course. My argument was that customer service began with upper management. I don't think my company got the message, but I'm glad to see that there are companies out there that do "get it".

I have the feeling I'm going to enjoy reading this blog.

- John
www.thepagelessbook.com

Rita said...

I wanted to do this a few days ago, but Blogger was down (again). Your blog is now a little over threes years old... how awesome is that? It has been cool watching it progress into something so real and so meaningful. Kudos to you Mike, thanks again for such a great post.

Real Live Preacher said...

Mike I really appreciate this piece. And what you and your company have done. Wonderful stuff.

I'm going to feature this at the High Calling Blogs website later this week.

http://HighCallingBlogs.com

Heather said...

I love this idea. I admit, I'm not in the business world in the traditional sense of the word (although it looks like I'll be entering it soon), but these principles apply to all of life (like the consumerism you talk about).